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Customer Service Jobs in Qatar

We found 388 Customer Service jobs in Qatar

Administration Manager
Industry: Hotel/Hospitality/Tourism/Travel
    2.0 Years           Doha

Admin/Sales Coordinator
Industry: Financial Services
    1.0 Years           Doha

Customer Support Executive / Customer Service Executive / Customer Care Executive
Industry: ITES/BPO
    2.5 Years           Doha

Customer service representative
Industry: Business Support
    2.0 Years           Doha

Receptionist
Industry: Hotel/Hospitality/Tourism/Travel
    2.0 Years           Doha

Receptionist
Industry: Hotel/Hospitality/Tourism/Travel
    1.0 Years           Doha

Call Centre Agents/CSR
Industry: Telecommunications
    2.0 Years           Doha

Customer Care Executive (Female)
Industry: Facility Management
    3.0 Years           Doha

Group Director Of Finance for Hotels and hospitality
Industry: Finance
    5.0 Years           Qatar,Doha

Internal Audit Manager (Finance Compliance) - Hotel & Hospitality
Industry: Finance
    2.0 Years           Qatar,Doha
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Customer Service Executive Careers in Doha, Qatar

We've all needed help from a Customer Service Executive at one time or another, sometimes it’s a mobile bill, or a lost debit card, or trying to avail a new service.

Customer Service executives are the face of the company, as they are the first people in the company to receive an incoming call from an existing customer or a potential new customer. Customer Service Executives can be hired in all sectors including ITES, Hospitality , B2B, Manufacturing, Healthcare , etc. All these sectors need customer service executives to handle queries and complaints from their customers.

The Job Role and Responsibilities of Customer Service Executives in Qatar

The primary responsibilities of a Customer Service Executive would be :

  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  • Keep manual or digital records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers' requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.

Competencies and Skills Required for Customer Service Executives in Qatar

Customer Service Executive plays a critical role in providing an interface between customers and the client company. Customers analyzr their interaction with the customer service executives to form their impression of the company. A clear and pleasant speaking voice and fluency in English or the required language is also desired. The major skills and competencies that employers look for in a candidate are:

  • Good communications skills
  • Ability to listen and active problem solving skills
  • Good interpersonal skills
  • Ability to handle pressure

Customer Service Executive Careers in Doha, Qatar

We've all needed help from a Customer Service Executive at one time or another, sometimes it’s a mobile bill, or a lost debit card, or trying to avail a new service.

Customer Service executives are the face of the company, as they are the first people in the company to receive an incoming call from an existing customer or a potential new customer. Customer Service Executives can be hired in all sectors including ITES, Hospitality , B2B, Manufacturing, Healthcare , etc. All these sectors need customer service executives to handle queries and complaints from their customers.

The Job Role and Responsibilities of Customer Service Executives in Qatar

The primary responsibilities of a Customer Service Executive would be :

  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  • Keep manual or digital records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers' requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.

Competencies and Skills Required for Customer Service Executives in Qatar

Customer Service Executive plays a critical role in providing an interface between customers and the client company. Customers analyzr their interaction with the customer service executives to form their impression of the company. A clear and pleasant speaking voice and fluency in English or the required language is also desired. The major skills and competencies that employers look for in a candidate are:

  • Good communications skills
  • Ability to listen and active problem solving skills
  • Good interpersonal skills
  • Ability to handle pressure

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